Phone
With easy-to-use features, calls are initiated effortlessly with a push button, while site identification is managed through preprogrammed voice prompts. This innovative system enhances passenger safety by accurately identifying elevator locations to the answering service. It also thoughtfully alerts the service to the presence of hearing or speech-impaired individuals, ensuring everyone receives the attention and assistance they need.
Experience peace of mind and improved communication with our hands-off phone solution.
The RATH SmartView 2 System is a two-way communication and visual elevator emergency system. When the “help” button is pressed in the elevator car, an auto-dial emergency phone will call out to an on-site or elevator monitoring service. When the call is answered by the monitoring service, a voice prompt will let them know there is a video feed available to view inside of the elevator car as well as the location of the call. If there is no response through the phone, monitoring can go to a secure link that leads to the viewing site for the SmartView system. From the viewing site, video will then be initiated by monitoring. If the elevator car is inhabited, a visual message can be sent to the display in the elevator car from the monitoring site. Dedicated response buttons in the elevator car are used to respond to visual messages.