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Featured Products
Glide A Door Operator
Glide A Door Operator – Our Most Current Door Operator SWIFT, QUIET OPERATION The Otis Glide A door operator is ...
Track and Hangers
Our track and hangers modernization package is a new package specifically designed for retrofitting existing tracks...
6940 Interlocks
As the authorized distributor of Otis OEM elevator and escalator parts, we have complete access...
Door Panels
Standard sized replacement door panels are available through UNITEC in as little as 3-5 days...
Keep It Original
For over thirty years, UNITEC Parts Company has been committed to providing our customers with the highest quality elevator and escalator replacement parts...
People
At UNITEC, personal service means giving your needs individual attention. Each of us sharing...
Research
As the authorized distributor of Otis OEM elevator and escalator parts, we have complete access...
Frequently Asked Questions
How do I set up an account?
It's quick and easy. Just click here to fill out our short Account Creation Form. Upon completion you will have an account within 1-2 business days. If you experience any difficulties, please contact Desiree.Rosa@otis.com
How do I get access to the Unitec website
Click here to submit a request for Website Access. Upon completion we will be able to provide you site access within 1 business day. If you experience any difficulties, please contact Desiree.Rosa@otis.com
What is the return policy?
Returns are accepted within 30 days of the shipped date for all mis-picked orders, defective parts, and warranty items. Please note special orders or custom orders are not returnable. For credit to be received, the Return Authorization Number (RA Number), provided by a Unitec representative, must be clearly marked on the outside of the package. A 25% restocking fee will be charged on all other returns.
How do I pay an open invoice?
You can remit your invoice online at payinvoicedirect.com. If you have any questions regarding this process, or need assistance, please contact Michael Whylings at (856) 547 - 3123, or email Michael.Whylings@Otis.com