In early 2021, Jessica Burns took on the role of manager at UNITEC, bringing with her over 30 years of leadership in the elevator industry with experience in Service Sales, Modernization and New Equipment. She began her career at Otis in the Finance Department while pursuing her education and has since held multiple positions, including Service Sales, Business Development, and Regional Sales Management in the New York Suburbs and New England.

Jessica brings valuable industry experience to UNITEC. Her passion lies in enhancing the customer experience and formulating strategies for business improvement. With a Bachelor's degree in Marketing from Post University and an MBA from Rensselaer Polytechnic Institute, she is well-equipped to drive success. Currently residing in Connecticut with her family.