Sales Policy


At UNITEC we pride ourselves with exceptional customer service and communication.

We accept online payments at:

Our PC Boards and Drives include a 45 day warranty to ensure product integrity.

Returns are accepted within 30 days from the shipped date for all mis-picked orders, defective parts and warranty items.  Please note special orders or custom orders are not returnable.

For credit to be received the Return Authorization Number (RA Number) provided by a UNITEC representative must be clearly marked on the outside of the package.

A 25% restocking fee will be charged on all other returns.

We are available to assist you by calling 1-800-328-7840 or by emailing us directly at:   [email protected]

Thank you for choosing UNITEC for your elevator parts needs!