John joined UNITEC in August, 2016. He likes to say he was “born and raised at OSC”. Starting his career with Otis right out of college in 1991, he worked in the spare parts Assembly department as a manufacturing engineer, transitioned to Electronic Service Engineering and on to the Call Back Reduction Center. In 1998, Otis Elevator’s mechanic tech support line, Otis ROLE, started at John’s desk. Through staffing and continuous improvement, growing Otis ROLE into a premier elevator knowledge and support center was the focus of John’s life for 18 years. John is now happy to add his expertise on Otis products and procedures to UNITEC’s already impressive Customer Service and Engineering support capabilities.
John holds a BS in Electrical Engineering from the University of Connecticut