Two Way Visual

The RATH SmartView 2 System is a two-way communication and visual elevator emergency system. When the “help” button is pressed in the elevator car, an auto-dial emergency phone will call out to an on-site or elevator monitoring service. When the call is answered by the monitoring service, a voice prompt will let them know there is a video feed available to view inside of the elevator car as well as the location of the call. If there is no response through the phone, monitoring can go to a secure link that leads to the viewing site for the SmartView system. From the viewing site, video will then be initiated by monitoring. If the elevator car is inhabited, a visual message can be sent to the display in the elevator car from the monitoring site. Dedicated response buttons in the elevator car are used to respond to visual messages.

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